1. Introduction

Your privacy is very important to us. It is Mind of Joy Consulting’s policy to respect your privacy regarding any information we may collect from you on our Website (https://mindofjoy.consulting), or through our training programmes or services. We only collect the necessary information to provide you the requested services. We collect it by fair and lawful means, with your knowledge and consent.

Our Privacy Policy has been drafted in accordance with the applicable European Data Protection Legislation (General Data Protection Regulation (GDPR) 2016/679) on the protection of individuals with regard to the treatment of personal data and the free movement of such data.

Here are all the information regarding the way we collect and treat personal data. We encourage you to read the policy carefully and to contact us for any questions or concerns about our privacy practices.


Mind of Joy Consulting is a sole proprietorship established:

In Italy by:
Valentina Dolara
Via del Bargellino, 15
50014 Fiesole – FI – Italy
P.IVA N°06619120485

In France by:
Laurent van Steenkiste
6, rue de Vienne
75008 Paris – France
SIRET N°83974972800029

Website administrator and publication manager: Laurent van Steenkiste


While using our Website, or requesting information on our training courses or services, or participating in our training courses and services, we may ask you to provide us with certain information that can be used to contact or identify you. This may include, but is not limited to:

  • Personal and professional information including your gender, name and surname, date of birth, job title, organisation name, demographic information, e-mail addresses, and phone numbers collected via our Website contact form, our newsletter subscription form, business information meetings form or during our training courses and supply of services.
  • Device information such as operating system version, device type, and system performance information, IP address, URLs, and Website usages collected by tracking and analytics technologies (see Section 10).
  • Personal and professional information related to our training courses and services topics like levels of mental focus, awareness, emotional competences, subjective well-being, prosocial skills, resilience, purpose and engagement collected using online surveys.

4. How do we use personal data?

We may use personal data for the following purposes:

  • To provide and maintain our services, including information and schedule of our training courses and services, the training materials, the surveys, statistics, etc.
  • To provide you with news and general information about our services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information (see Section 9).
  • To contact you by email or phone call for legal obligations (e.g. prevention of fraud), internal audit requirements or internal research or development purposes.
  • To inform you by email regarding the functionalities, security or legal updates on our Website, when necessary or reasonable for their implementation.
  • To better understand the use of our Website and improve the way we present our services.

5. How long do we keep personal data?

We will retain your personal data only for as long as it is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Website usage data and information collected via tracking technologies for internal analysis purposes. Those data are generally retained for a shorter period of time, except when those data are used to strengthen the security or to improve the functionality of our services, or we are legally obligated to retain those data for longer time periods.

When data are obsolete or when you have required us not to receive further information from us, we proceed to the deletion of the personal data within two weeks of receipt of the request.

6. When do we share personal data?

Never, except for legal obligation. Your privacy is really essential for us, this is why we do not share or sell any personal data publicly or with third-parties, except when required by law.

Accordingly, concerning the information collected via surveys in the context of a service contract, we provide the organisation with statistics that are absolutely anonymized and we never share any personal data with anyone in the organisation.

7. Where do we store and process personal data?

As a rule of thumb, we wish to collaborate primarily with service providers located in the European Economic Area. If, for a specific service, we are unable to find a service provider that meets our requirements, we will choose a service provider outside the European Economic Area. In both cases, we will always ensure that the service provider meets our Privacy Policy requirements in terms of security and confidentiality and that data are processed and stored according to the applicable rules of the General Data Protection Regulation (GDPR) and the law of the country where data are located.

In the case of service providers located outside the European Economic Area, we ensure that we delete the collected data as soon as processing is complete. If we need to further store the data for the performance of contractual services, we copy the data onto our own storage media.

Our actual Website host is ChemiCloud.

ChemiCloud’s head office is in the United States, but the server, on which our website and personal data collected are hosted, is located in the Netherlands (Amsterdam).

8. How do we secure personal data?

The security of personal data is important to us. We guarantee that all technical, organisational and human measures (firewalls, personal passwords, verification system, limited access to files, etc.) are taken to ensure the protection of your data (especially against loss, abuse, access, unauthorized modification and destruction).

Despite all efforts, please remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect personal data, we cannot guarantee its absolute security.

9. What are your rights in relation to personal data?

In accordance with the General Data Protection Regulation (GDPR), any person involved in the processing of personal data has the right to:

  • Access its data and retrieve its data as a copy (easily usable and allowing data portability),
  • Request deletion of his data,
  • Modify inaccurate or incomplete data,
  • Request a limited use of his data,
  • Refuse the processing of his data, including processing for direct marketing purposes.

When you fill in a form on our Website, you will have an option to choose whether to receive information from us by email. If you have agreed that we can use your information for communication purposes, you can change your preferences easily by using the options at the bottom of our newsletters and emails or you can contact us.

Your continued use of our Website will be regarded as acceptance of our Privacy Policy. We invite people who wish to claim their rights to contact us (see Section 13). Claims will be processed as soon as possible and in any case within two weeks of receipt of the request.

10. Tracking technologies and cookies

We use cookies and Google Analytics to monitor and analyze the use of our Website and store certain information (device information such as operating system version, device type, and system performance information, IP address, URLs, and Website usages). You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Website.

If you’d like to delete cookies or instruct your web browser to delete or refuse Cookies, please visit the help pages of your web browser.

12. Change to this Privacy Policy

Our Privacy Policy may be amended to ensure compliance with the provisions of the General Data Protection Regulation (GDPR). We will notify you of any changes via email and/or a prominent notice on our Website. Changes will be highlighted in blue in the document for easy access.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Last modification date: December 8, 2020

13. How to contact us?

For any question regarding our Privacy Policy or the claim of your rights regarding your Personal Data, please contact us by email: privacy@mindofjoy.consulting